Complaints rise against public sector

Today’s Daily Post reports that the number of complaints against public bodies in Wales has risen by almost a third in the last year. They say that in the first six months of 2008-09, the new Public Services Ombudsman, Peter Tyndall experienced a 29% increase in complaints to his office.

The paper suggests that one of the reasons for this may have been people trying it on with a new Ombudsman and media attention regarding the health complaints he had received.

Many complaints however were outside the Ombudsman’s remit and only 25 of 1,422 received were upheld.

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